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Irregular Love Design Knitted Cardigan Sweaters Women Thick Warm Autumn Winter Sweater Single-breasted Cardigan Women

$102.99
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WAYOFLOVE Irregular Love Design Knitted Cardigan Sweaters Women Thick Warm Autumn Winter Sweater Single-breasted Cardigan Women

Before you buy
Dear buyers and friends, warm reminder: Please read the cooperation rules carefully before placing an order. After the order is purchased, it means that you agree to accept the following cooperation rules, please know.
1. About the quality of clothing
The following conditions are not within the scope of serious quality, such as: small open threads, small thread ends, small crochet hooks, small stains, slight odor (some fabrics need special treatment, which will be eliminated after cleaning), etc. We are factory direct sales, the wholesale volume is large and the profit is small. Although we have quality inspection staff, we cannot guarantee that there will be no small problems. If you find serious quality problems, please contact our customer service staff immediately to verify that it is correct, and we will refund the money. to buyers.
2. About the color difference
Before the product is sold, physical photos are taken, and there are special designers to review and correct it, but each person's display resolution is different, and there will inevitably be some deviations, please refer to the physical product. This problem does not belong to the quality and description. If you have any other questions, please consult our customer service staff.
3. Questions about returns and exchanges
Support products that cannot be worn due to quality problems can be refunded to the buyer. If the buyer chooses the wrong size and cannot wear it, it is the buyer's own problem. Please choose the appropriate size according to your body type before purchasing. You can refer to the size table to choose. If you don't understand, you can contact our customer service staff in time. We will help buyers choose the size according to your body size. In the case of request for return due to wrong size, return shipping will be borne by the buyer.
4. About the inventory problem
All orders will be shipped within 72 hours. If there is a shortage of stock or other special circumstances and reasons that cannot be shipped in time, our customer service staff will contact you to explain the reason and decide whether to exchange or refund. Thank you for your cooperation.
5. Questions about invoicing
Because it is a factory direct sale, all products cannot currently provide overseas invoices, but can provide receipt vouchers, please forgive me for the inconvenience.
6, on the issue of delivery
All products are shipped by default worry-free standard logistics on the AliExpress platform. If you want to send to other logistics companies, you need to contact customer staff. Express logistics requires additional freight. Please check the quantity in time when you sign for the package. If you have any questions, please take a photo and contact our customer service staff as soon as possible. If there are any problems in the transportation of the package, such as shortage or damage, please report the logistics reason. The platform will return for verification. If the situation is true, it will be returned compensation to the buyer.




Return and Refund Policies 

  • At amaioofficial.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@amaioofficial.com., you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@amaioofficial.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform amaioofficial.com  by email, sending your return request to info@amaioofficial.com. must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. amaioofficial.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@amaioofficial.com.

Restocking fees:

For returns initiated by the customer, a 30% restocking fee will be deducted from the refund amount.

 

1. How do I know my size? The sizing details for each product are available on the product page. We provide a comprehensive size chart to help you find the perfect fit. If you have any further questions about sizing, don't hesitate to reach out to us at info@amaioofficial.com. Our team will be happy to assist you.

2. How can I place an order on AMAIO? Placing an order on AMAIO is simple and convenient. Follow these steps:

  • Browse our website and select the desired items by adding them to your shopping cart.
  • Once you've finished shopping, proceed to the checkout page.
  • Provide your shipping address and payment details to complete the order.

3. What payment methods do you accept? AMAIO accepts various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured that your payment information is handled with the utmost security and privacy.

4. What are the shipping options and delivery times?Shipping is FREE The estimated delivery date is indicated for each product. Delivery times depend on the handling time and transport time of each product. Handling and transport days refer to business days, excluding weekends and holidays.

5. Can I track my order? Yes, you can track your order on AMAIO. Once your order is dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

6. Do you offer international shipping? Yes, AMAIO offers international shipping to various countries. During the checkout process, you can select your country for shipping, and the applicable shipping fees and estimated delivery times will be displayed.

7. What is your return policy? We want you to be completely satisfied with your purchase from AMAIO. If, for any reason, you are not happy with your order, you may return it within 30 days of receiving the package. The item should be unused, in its original condition, and with all tags intact. Please refer to our Returns and Refunds page for detailed instructions on the return process.

8. How do I contact customer support? Our customer support team is here to assist you with any inquiries or concerns. You can reach us through the following channels:

  • Email: info@amaioofficial.com
  • Phone✆: +34 666 086 028 (Monday to Friday, 9:00 am - 5:00 pm GMT)
  • Live Chat: Available on our website during business hours.

9. Can I cancel or modify my order after it's been placed? We aim to process orders quickly to ensure timely delivery. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is dispatched, it may not be possible to make changes.

10. Are there any promotions or discounts available? AMAIO regularly offers promotions and discounts on various items. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and special offers.

At AMAIO, we strive to provide exceptional service and top-notch products. If you have any other questions not covered in this FAQ, don't hesitate to get in touch with our customer support team. Happy shopping!