Fabric name: modal
Main fabric composition: Polyester Fiber (polyester)
Applicable occasions: ordinary stage wear
Applicable gender: neutral/both men and women
Cloak * 1
MEASUREMENTSHOW TO MEASURE YOURSELF
Chest - Measure the full circumference of your chest. Place one end of the tape measure at the fullest part of your bust; wrap it around under your armpits and back to the front.
Waist - Measure the full circumference of your waistline. Use the tape measure to circle your waist at the narrowest part.
Hips - Measure the full circumference of your hips at the widest part. Place one end of the tape measure on one hip; wrap it around your rear and over your other hip back to the front.
Arm - Measure the length of your arm. Place your hand on the waist, so that your elbow is bent at a 90-degree angle. Place one end of the tape on your shoulder; measure down to the elbow and onto the wrist.
Swim and Resort Wear Size Chart
Our designs are fitted based on a true European size model. If you're unsure about the US size conversion, a general rule is to size up. Our sizing also may vary depending on style and fabric. If you have questions regarding specific fabrics and styles, you may visit the particular product page of the item you wish to purchase or contact firstname.lastname@example.org directly
Return and Refund Policies
- At amaioofficial.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at email@example.com., you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at amaioofficial.com is free, according to the aforementioned conditions, there is no supply charge.
To cancel an order, please contact us immediately after the purchase by email at firstname.lastname@example.org, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform amaioofficial.com by email, sending your return request to email@example.com. must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. amaioofficial.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at firstname.lastname@example.org.
1. How do I know my size? The sizing details for each product are available on the product page. We provide a comprehensive size chart to help you find the perfect fit. If you have any further questions about sizing, don't hesitate to reach out to us at email@example.com. Our team will be happy to assist you.
2. How can I place an order on AMAIO? Placing an order on AMAIO is simple and convenient. Follow these steps:
- Browse our website and select the desired items by adding them to your shopping cart.
- Once you've finished shopping, proceed to the checkout page.
- Provide your shipping address and payment details to complete the order.
3. What payment methods do you accept? AMAIO accepts various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured that your payment information is handled with the utmost security and privacy.
4. What are the shipping options and delivery times?Shipping is FREE The estimated delivery date is indicated for each product. Delivery times depend on the handling time and transport time of each product. Handling and transport days refer to business days, excluding weekends and holidays.
5. Can I track my order? Yes, you can track your order on AMAIO. Once your order is dispatched, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.
6. Do you offer international shipping? Yes, AMAIO offers international shipping to various countries. During the checkout process, you can select your country for shipping, and the applicable shipping fees and estimated delivery times will be displayed.
7. What is your return policy? We want you to be completely satisfied with your purchase from AMAIO. If, for any reason, you are not happy with your order, you may return it within 30 days of receiving the package. The item should be unused, in its original condition, and with all tags intact. Please refer to our Returns and Refunds page for detailed instructions on the return process.
8. How do I contact customer support? Our customer support team is here to assist you with any inquiries or concerns. You can reach us through the following channels:
- Email: firstname.lastname@example.org
- Phone✆: +34 666 086 028 (Monday to Friday, 9:00 am - 5:00 pm GMT)
- Live Chat: Available on our website during business hours.
9. Can I cancel or modify my order after it's been placed? We aim to process orders quickly to ensure timely delivery. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is dispatched, it may not be possible to make changes.
10. Are there any promotions or discounts available? AMAIO regularly offers promotions and discounts on various items. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals and special offers.
At AMAIO, we strive to provide exceptional service and top-notch products. If you have any other questions not covered in this FAQ, don't hesitate to get in touch with our customer support team. Happy shopping!