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Shipping Policy

Shipping Policy

how much is shipping?

Standard shipping on domestic orders and orders to France are complimentary.

All other international, express international, and express domestic orders are calculated depending on your location, time expectation, and which of our shipping services you select.

when will my order arrive?
  • Domestic orders are generally delivered within 3-5 business days.
  • For international orders, there can be the occasional customs or courier delay which may affect your delivery timeframe.
  • Please allow for 2-3 full working days to pick and pack your order.
    • Sales: Please allow 4-5 fulling working days to fulfill your order.

 

If you experience any issues with your order, please contact shop@amaioswim.com 

Which courier do you use?

We use USPS, UPS, or FedEx for domestic shipments, and BorderGuru or DHL for international shipments.

will I get a tracking number?

Once your order has shipped, you will receive an email containing your tracking information. You can then use this to track your order online. If you do not receive one, please email shop@amaioswim.com and let us know. Weekends, holidays, and inclement weather conditions are not factored into delivery time and may cause delays. Please ensure your delivery address is attended during business hours. We CANNOT send to PO BOXES. Please ensure a street address is supplied.

Signature Required

AMAIÒ requires a signature upon delivery on all domestic orders for security purposes.